Benefit yourself from ultimate flexibility with the help of Alaska Airlines’ refund policy. Life can be unpredictable, but your travel plans don’t have to be. Experience contentment with easy cancellations and hassle-free refunds for your flight bookings. This air carrier ensures you are treated with the care that you deserve and provides assistance and support every step of the way.
Alaska Airlines Refund Policy Details
Below is the guide to getting a refund with this air carrier:
Ways to Request A Refund With Alaska Airlines
You can use an online or offline approach in order to request a refund with this air carrier. Below are the steps you can follow for both methods.
Online Refund Process
In this procedure, the first and foremost step is to visit the official website of the airline at www.alaskaair.com. Then,
- Initiate a login to your account. And click on the “Manage Booking” option.
- Now, enter your booking details for the canceled flight.
- A new page will open with the retrieved information for your flight.
- Select the canceled flight and tap on the “Refund” option.
- Follow any other instructions to complete your refund process.
Offline Procedure For Refund
You have to connect with the reservation department for the Alaska Airlines refund request. Contact +1 (800) 252-7522 and listen to the IVR prompts carefully. Click on the required number to get in touch with the airline executive.
Once you are connected, provide your booking details to them. They will verify your ticket and start the refund process briefly. You should wait for a few days to get the confirmation email for your refund request.
Alternatively, you can also contact us at the number displayed on this website.
Refund Eligibility
To receive a refund or credit online for your flight ticket from this airline, your reservation must comply with the following points.
- It should be issued at www.alaskaair.com, a reservation call center, or an Alaska Airlines ticket counter.
- Your ticket should not contain a Saver fare beyond 24 hours of booking.
- It must not include a government fare.
- The flight ticket should not be a part of group vacation package booking.
- Your ticket is valid for a refund if it is not more than one year old from the date of the original purchase.
- Partially used tickets should also not be more than one year from the original outbound travel date.
- The ticket reservation should not contain an unaccompanied minor booked on a carrier other than Alaska Airlines.
- Your flight reservation must have been ticketed using UD dollars as a form of currency.
Note: If your ticket is not eligible for an online refund or credit, you may still cancel it to clear any service requests. And make your seat available for those still traveling.
Ticket Refunds
All tickets might be refunded in full to the original form of payment. But it is mostly possible within 24 hours after the initial purchase of the flight ticket.
While every ticket is not refundable, this air carrier is committed to refunding all eligible tickets within 20 business days for cash purchase. And around 7 business days for credit card purchase tickets. But do keep in mind that it might take 7-14 days for your credit card company to post the refund to your account.
Alaska Airlines now offer the option to receive a credit certificate on most wholly unused nonrefundable tickets. But it must be canceled on the website of the air carrier.
You can now also receive a 50% refund credit of your ticket value for Saver Fares. It must be canceled at least 14 days prior to departure of the first flight on the ticket.
Refund For Paper Ticket
If you want to refund a paper ticket, you must show the physical ticket to the air carrier first in order to assess its eligibility. You can take your ticket print to the place of purchase to request a refund i.e. to a travel agency or Alaska Airlines ticket counter.
You can also mail your paper ticket to the following address for refund processing. Make sure to include your return mailing address.
Alaska Airlines
Attn: Refund-SEAAR, P.O. Box 68900, Seattle, WA 98168
Check the status of your Alaska Airlines refund request by contacting +1 206-392-7722. The representatives are available between 9 am to 12 pm and 1 pm to 4:30 pm on weekdays, Pacific Standard Time.
In case your printed flight ticket is lost, stolen, or destroyed. Then, you can request a refund for the lost ticket by paying a service fee. The lost ticket refund applications are available at any ticket counter of this airline or by calling on the above-given number. You should note that a lost ticket refund can take at least 4 months to process.
FAQs
What are the other ways to check refund status for Alaska paper ticket?
Apart from calling the refund department to check the status of your request. You can also fax inquiries to 206-392-7587 and get the information regarding your refund process. Or email at refunds@alaskaair.com.
Will I get a refund if Alaska Airlines cancel my flight?
Due to some circumstances if your flight is delayed or canceled by Alaska Airlines. Then, you are entitled to either get a free flight ticket for the next available one. Or you can get a discount code of around $50, valid for one year from the date of issue on a future Alaska flight. In case you are a member of their frequent flyer program, you can earn at least 2,000 Mileage Plan miles.
