The LOT Polish Airlines refund policy is your assurance in every journey. Whether your plan shift or life surprises you, navigate the changes with ease. Rest assured that your investment is protected by a policy designed to prioritize your satisfaction. In this article, explore the guidelines for refund eligibility, procedures, and timelines, ensuring you are well-informed every step of the way.
How To Get A Refund On LOT Polish Airlines?
The carrier provides you with a refund for your flight ticket in quite an easy way.
Online Refund For A Flight
The online portal of the airline offers you many opportunities to get a refund for your concerned flight.
Canceled Flight
You can follow the steps mentioned below for the refund procedure for the flights you canceled.
- Visit the official website of the airline i.e. www.lot.com on your preferred browser.
- By selecting the “Manage Booking” tab, and entering your booking reference along with your surname, you can access your flight information.
- Click on the prompts required to complete your flight cancellation.
- Next, you have to fill out a LOT Polish Airlines refund form.
- There, you need to add details in each box and accept the terms and conditions of transportation.
- Verify your added travel information and click on the “Send” button.
- Once your application is accepted, the airline will provide you with a refund to your original payment mode.
Refund At Passenger’s Request
You can also get a refund for the flight ticket that you didn’t cancel beforehand. While initiating this process, you have the option to choose from the type of refund form.
You have to select the “Flight was not canceled” form option and then proceed further. After you fill it out, the application will be verified by the carrier’s team of consultants.
The amount of refund you are going to receive will be based on the fare conditions of your ticket. You can see this amount in the “Manage My Booking” section on the website.
Refund As A Voucher
The airline offers you to get a refund in the form of a voucher for your flight ticket. You can take advantage of this feature while you are filling out the refund form.
You just need to select the option “My flight was canceled” and then click on the “Voucher” tab. The voucher will be sent to you within 14 days after your form submission.
The validity of this voucher is 2 years and you are entitled to keep the entire value of the ticket. The voucher includes loads of benefits and you can exchange it for a ticket anytime before it expires.
Offline Procedure For Refund
You can submit the LOT Polish Airlines refund request by calling its contact center. The number you can dial on your smartphone for this procedure is +12127890970.
Keep your booking reference ready and go through the IVR prompts accordingly. Once you are connected with the representative of the carrier, give them your flight details.
They will cancel your flight and fill out the refund form on your behalf. Your application will be submitted by them and the refund will be processed as per the conditions of your purchased fare.
Note: If you wish to cancel your flight within 24 hours of its purchase. Then, you can submit the refund only via the contact center or Facebook Messenger.
FAQs
How long does it take to process a refund on LOT Polish Airlines?
The processing time for a refund can vary on the basis of your payment method. Usually, the airline refunds the amount within seven days of your form submission. You will get back the full cost with which you bought the initial ticket. Or the amount of your unused ticket if you used it partially.
Can I get a LOT Polish Airlines refund for a flight booked with miles?
The refund policy for flights booked with miles depends on your membership status. Although you can receive the miles back into your account, there might be a few deductions. It is advised that you contact the airline and get accurate information about your miles refund.
