Booking a flight should be a ticket to excitement and adventure, not a source of anxiety. This is why Korean Air believes in empowering travelers with the confidence to explore the world, knowing that their investments are protected. Korean Air refund policy is designed to do just that, offering you a hassle-free path to reclaiming your funds should your plans take an unexpected turn.
When you fly with Korean Air, your trust in the airline’s commitment to passenger satisfaction takes flight, ensuring that your journey begins and ends with peace of mind. Discover the ease of their refund process and embark on your travels with unwavering assurance.
Overview Of The Korean Air Refund Policy
To make your journey and experience with this carrier happy and stress-free. The airline has made some norms regarding its refund policy. Let’s check out the details jotted down;
- Only refundable tickets are eligible for a refund. You cannot ask for a refund for nonrefundable tickets.
- In case, you get marked under the no-show policy, then also the airline will not provide you with a refund for your ticket.
- As per the New Zealand Immigration Act, restrictions will be applied on refunds for flights departing from New Zealand.
- If you paid cash for your flight ticket then the refund amount will be deposited into your bank account.
- If you make the payment for your ticket by credit card, then your refunded amount will be credited to your credit card. In this case, you cannot get your refund in the form of cash.
- The refunded amount may take some time to get credited to your account. However, the time duration will depend on your credit card transaction date and the processing period of the credit card company. If you do not get your refund within 2 to 5 days after the refund is approved then it is advisable to contact your credit card company.
Note: To get the rest of the details visit refund details.
Numerous Methods to Claim Korean Flight Refund
After cancelling your flight, you may claim a refund by following any of the below-given methods;
Claim Your Refund Online
If you have booked your flight from the official website of Korean Air, then you can cancel and claim a refund from the airline’s online web portal. Just collect all the necessary information related to your flight, such as your booking reference number, flight number, departure date, and the reason for cancellation. Then;
- Go to the official website of the Korean airline you booked your flight with.
- Login to your account to proceed further.
- Then, go to the “Manage Booking,” or “My Trips,” option.
- Find your specific booking by entering your booking reference number and the passenger’s last name.
- Familiarize yourself with the airline’s cancellation policy. This will help you understand the eligibility for a refund and any applicable fees.
- Follow the prompts to cancel your flight.
- Then, after canceling your flight, you will likely have the option to submit a refund request. Click on this option and provide the required information.
- Submit any details required to proceed further.
- Then, before submitting your Korean Air refund form, double-check all the information you have entered to ensure accuracy.
- After that, click on the “request refund” option.
- Then, after submitting your request, you should receive an email confirmation. This email will typically contain a reference number for your refund request.
- Log in to your account periodically to check the status of your refund request. Generally, the refund process may take some time. So, be patient.
Call the Airline Agent to Get Your Refund
Check out and follow the below-given steps carefully to get your Korean flight cancellation refund;
- Call Korean Air’s customer service line at 1-800-438-5000.
- Explain to the representative that you would like to cancel your flight and request a refund.
- Provide the representative with your flight information.
- If you paid with a credit card, provide the representative with your credit card information.
- The representative will process your refund request and you will receive a confirmation number.
- The refund will be processed within a few business days.
Note: In case, you don’t get any refund within the provided timeline, then you must call the airline again for the follow-up.
Connect With the Third-Party Agency to Proceed With the Korean Air Refund Request
In case you booked your flight reservation through a third-party agency, then you will have to contact them only to get your flight cancellation refund. Simply, just follow the below-given steps for a seamless completion.
- Carefully review the terms and conditions of your flight booking, as well as the refund policy of the third-party agency through which you booked your Korean flight. Understanding these policies will help you know what to expect and whether you are eligible for a refund.
- Then, locate the contact information of the third-party agency through which you booked your flight.
- Be ready with all your booking details which include your booking reference number, flight details, and any other relevant information. This will make it easier for the customer service representative to assist you.
- Call the customer service number provided by the third-party agency. When you get through to a representative, explain your situation clearly and politely. Let them know that you want to request a refund for your Korean flight.
- Inquire about the eligibility criteria for a refund.
- Then, the customer service representative will guide you through the refund process. They may ask for additional information or documentation to process your request.
- After successful completion of all these steps, your refund will proceed.
Note: Refunds can take time to process so it is advisable to ask the representative for an estimated timeline for when you can expect to receive your refund. In case you do not get any response, then you must call them back for follow-up.
Korean Flight Refund Charges
The airline will charge some amount as refund charges depending on your refund claiming date and route. Let’s check out the details below;
For the Flight not Departing From Korea: You will have to pay a refund penalty regardless of the refund application time.
For the Flight Departing From Korea:
- No matter what class or route you have the airline will not charge a single penny as a refund fee if you claim it 91 days before your flight departure day.
- If you submit a refund application within 90 to 61 days before the flight day then you will have to pay KRW 30,000 ($22.75) as a refund fee.
The rest of the amount details are mentioned in the table below;
| Flight Class | Routes | Refund Application Date Prior to Departure | |||
| 60-15 Days | 14-4 Days | Within 3 Days | Partial refund/Reissue | ||
| C | Short-haul | KRW 50,000 | KRW 60,000 | KRW 80,000 | KRW 50,000 |
| Medium-haul | KRW 70,000 | KRW 90,000 | KRW 110,000 | KRW 70,000 | |
| Long-haul | KRW 150,000 | KRW 180,000 | KRW 230,000 | KRW 150,000 | |
| D, I, R | Short-haul | KRW 100,000 | KRW 120,000 | KRW 150,000 | KRW 100,000 |
| Medium-haul | KRW 200,000 | KRW 240,000 | KRW 300,000 | KRW 200,000 | |
| Long-haul | KRW 300,000 | KRW 360,000 | KRW 450,000 | KRW 300,000 | |
| B, M, W | Short-haul | KRW 50,000 | KRW 60,000 | KRW 80,000 | KRW 50,000 |
| Medium-haul | KRW 70,000 | KRW 90,000 | KRW 110,000 | KRW 70,000 | |
| Long-haul | KRW 150,000 | KRW 180,000 | KRW 230,000 | KRW 150,000 | |
Note:
- KRW 50,000 = $37.92
- KRW 60,000 = $45.51
- KRW 70,000 = $53.09
- KRW 80,000 = $60.68
- KRW 90,000 = $68.26
- KRW 100,000 = $75.85
- KRW 110,000 = $83.43
- KRW 120,000 = $91.02
- KRW 150,000 = $113.77
- KRW 180,000 = $136.52
- KRW 200,000 = $151.69
- KRW 230,000 = $174.45
- KRW 240,000 = $182.03
- KRW 300,000 = $227.54
- KRW 360,000 = $273.05
- KRW 450,000 = $341.31
Korean Flight Refund Service Charges
The airline may charge you some refund service charges. The details are elaborated in the table provided below;
| Fare | Booking Class | Amount |
| Prestige | C | KRW 3,000 ($2.28) |
| Flex | Y | KRW 3,000 ($2.28) |
| Standard | B, M, S, H, E | KRW 5,000 ($3.79) |
| Saver | K, L, U, V, Q, T, N, W | KRW 7,000 ($5.31) |
