Cancel A Japan Airlines Flight

In the realm of Japan Airlines, every journey unfolds a unique tale. Amid life’s unpredictable plot twists, the Japan Airlines Cancellation Policy emerges as a flexible thread. Like a skilled artisan, complications are artfully navigated. As seasons shift, so can plans. With Japan Airlines, rewriting itineraries is elevated to an art form. As a shooting star vanishes, cancelled plans realign into constellations of new opportunities. Embracing the unscripted becomes effortless, for within each reservation lies a universe of narratives. So, let’s explore everything about the policy and how it can save you in case of unexpected changes in travel plans.

An Overview of Japan Airlines Cancellation Policy 

A brief overview of the cancellation policy is shared below. This overview can help if you booked a flight with the airline but your plans have unexpectedly changed. Using this cancellation policy, you can easily cancel your flight without barriers.

• Following the airline’s cancellation policy, all the fares can be cancelled within 24 hours of booking to claim a full refund.
• Apart from cancelling the flight, passengers can also request a flight change with the airline. By doing so, passengers can avoid any additional charges or fees. 
• The air carrier only accepts cancellations made 3 hours before the flight’s departure.
• In unexpected and uncontrollable circumstances like bad weather conditions or heavy traffic. Passengers must immediately get in touch with the customer care department of the airline so that they can provide them with the needful assistance.
• Only the fares directly from the reservation channels of the airline are eligible for cancellation. In case of third-party bookings, passengers must get in touch with the third-party agent.
• If the passengers turn out to miss the flight instead of cancelling/changing it, then the airline will treat them as a “no-show.” In this case, the whole value of the fare will be forfeited. 

Steps to Cancel Flight with Japan Airlines 

From online mode to offline, the airline provides much flexibility. However, the online mode can be much easier as with just a few clicks, passengers can easily cancel the flight. To learn more about the steps to cancel a flight, you can adhere to the steps mentioned below:

Online Flight Cancellation 

1. Start by opening the official website of the airline at https://www.jal.co.jp/in/en/ 
2. After opening the airline’s website, look for the option of “Manage Booking.”
3. Now, a drop-down menu appears on the screen. From the drop-down menu, select “Manage Flight Booking.”
4. A page will appear on the screen where certain details will be asked by the airline to retrieve the bookings that the passenger has made.
5. Once you fill in all the details and retrieve the bookings, select the flight you want to cancel. 
6. Now look out for the option of “Cancel Flight.”
7. Click on the option to check for the cancellation charges and the refund amount.
8. Confirm the cancellation, and the airline will share the cancellation confirmation on your registered email address. 

Cancel Flight via Phone Call

1. Dial the Japan Airlines cancellation phone number 1-800-JAL-FONE (1-800-525-3663).
2. Follow the IVR menu to connect with the airline’s representative.
3. Share all the booking and flight details with the agent of the airline.
4. Ask the airline’s agent to proceed with the Japan Airlines cancel flight process on your behalf.
5. Follow the instructions as instructed by the representative.
6. Enquire about the cancellation charges and the refund for the cancelled flight.
7. Once you confirm the cancellation, the airline will share the confirmation on your registered email address. 

Cancel the Flight at the Airport 

1. Visit the nearby airport, or if you are already at the airport, then locate the reservation/support desk of the airline.
2. Wait for your turn to speak with the customer care executive of the airline.
3. Clearly inform them about your intentions to cancel the flight.
4. Share all the flight and booking details with the agent of the airline.
5. Enquire about the cancellation charges and the refundable amount for the cancelled flight.
6. Once satisfied with the refund and the cancellation charges, confirm the cancellation. 
7. As soon as the agent completes the cancellation process, you will receive a confirmation of your registered contact details. 

Japan Airlines’s 24-hour Cancellation 

To obtain a full refund from the airline, passengers are advised to cancel the flight within 24 hours of booking. However, only passengers qualifying the below-mentioned criteria are eligible to claim a full refund from the airline.

• The flight route must involve travel to and from the US, with the initial flight operated by JAL.
• The ticket should not be bought at a reduced rate or as a reward.
• Reservations need to be made at least a week ahead of departure.

Charges To Cancel Flight with Japan Airlines 

The Japan Airlines Cancel Fees may vary depending on the fare type and time of cancellation. All the fare types and cancellation charges are mentioned below for your assistance. 

Flex Fare

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Saver Fare

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	Approximately 5% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Special saver Fare 

Date/time of Refund	Cancellation/Refund Charges
Purchase date until 55 days before the departure date	Approximately 5% of the fare amount before taxes
54 days before departure date until flight departure	Approximately 50% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Roundtrip Saver 

Date/time of Refund	Cancellation/Refund Charges
Purchase date until 55 days before the departure date	Approximately 5% of the fare amount before taxes
54 days before departure date until flight departure	Approximately 50% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

Promotion 

Date/time of Refund	Cancellation/Refund Charges
Purchase date until 55 days before the departure date	Approximately 5% of the fare amount before taxes
54 days before departure date until flight departure	Approximately 50% of the fare amount before taxes
After flight departure	100% of the fare amount before taxes

JALCARD Flex Fare

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Business Flex Fare 

Date/time of Refund	Cancellation/Refund Charges
Before flight departure	No fee
After flight departure	Approximately 20% of the fare amount before taxes

Steps to take if Japan Airlines Cancels the Flight

Sometimes, passengers can even receive a notification that the flight booked is cancelled by the airline due to unexpected weather changes or airline operations. During this phase, passengers can adhere to the steps mentioned:

1. If your booked flight is cancelled by the airline, then you are qualified for a full refund from the airline. Contact the airline’s customer care executive and ask them to provide a full refund for your cancelled flight.
2. On the other hand, if completing your journey holds much more importance, you can also contact the customer care executive and ask them to rebook another available flight. You are not entitled to pay any other charges for rebooking a new flight.

FAQs